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FAQ

If you can't find your question here, use this form to ask a new question / give us feedback.How do I search ?

Searching for the best route to get to where you want to go is easy!
In the search bar at the top of the page, just type in the name of the station where you are, and the name of the station where you want to go. It doesn't matter if you can't spell it properly - as long as you get it similar to the correct spelling, trains.jp will understand what you mean!
For your search, a number of candidate routes will be shown - some may require you to changes trains. Don't worry, the trains in Tokyo are color coded, and so is trains.jp. Just follow the simple instructions and if you get lost, show the station staff or any other helpful people the instructions you have printed out! Instructions from the trains.jp site also have the station and train line names in Japanese, making it doubly easy for Japanese people to help you out!


How much are tickets?

Generally speaking trains are cheap in Tokyo. The subway is either 160 Yen (Tokyo Metro) or 170 Yen (Toei) for short journeys, with fare's increasing depending on the length of the trip. JR tickets start at 130 Yen. Note, taking a route that use trains from two different companies, you have to essentially pay for two tickets, so the journey will be more expensive.
When you are traveling around Tokyo, we recommend that you get a Suica or Pasmo card. These cards allow you to catch all the trains and buses in Tokyo just by swiping the pre-paid at the ticket gate.
trains.jp isn't (yet) affiliated with any major Japanese train information companies, so we don't yet have access to official fare schedule databases. We do however display fare amounts that we have calculated ourselves, and these should be pretty accurate!


But when is my train coming?

Trains in central Tokyo are a little different than what you might be used to back home. The subway lines and major JR trains run extremely frequently with trains coming every few minutes during the day on most lines. So, generally you don't need to know exactly what time the train is coming - if its not already on the way when you get to the station, just grab a can of nice cold coffee or grape Fanta, and before you are halfway through, your train will be there.
But if you are catching the Narita Express or Keisei Skyliner to the airport, do remember to check the timetables, as these trains only come once every 30 mins or so.


Which lines do you cover?

Currently our database holds all the subway, train, tram and monorail lines in the Greater Tokyo area - ie Tokyo, Kanagawa, Chiba and Saitama.
Whether you are heading to the aiport, to the beach or shopping, we have you covered.
In total, this is over 1300 stations on over 100 lines.


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